Missing parts

Please provide the part number according to the instruction and also the quantity of the missing item(s). If you still have the package box, please provide photos of that as well so that we can determine which batch the product comes from.

Can I install this either parallel or perpendicular with the ceiling joists?

Yes. Both parallel or perpendicular positions would work.





Does It Come Put Together As A Whole Set Or Will I Need To Assemble? / Do You Offer Installation Services?

It is a DIY project and we do not offer installation service. However, for Amazon customers, you can purchase with Amazon Home Services, but please note that we are not responsible for any problems caused by the installation. Make sure to use accessories provided by Fleximounts (included in the product box), even if you choose Amazon’s Installation Service.

Can the 4x8 be made into a 4x4 or two separated 4x4’s?

No. There are only 6 hangers so you would not be able to separate it into two 4×4’s.

Standard Spacing: Can I install this if my ceiling joists are engineered trussed 24 inches on center? Does it work with 16" spacing of the ceiling joists?

Yes. Our garage storage items can be used for all standard spacing of ceiling joists: 12″  16″  18″  24″.

Unusual Spacing: Will this overhead rack work for 14 inches ceiling spacing?

Yes, that should work. The ceiling bracket is 26 inches long with adjustable holes every inch along the bracket, allowing you to adjust to the 14 inches.

Does it fit for drywall with metal joists/studs?

NO. Our garage storage products can be used for wood studs and concrete wall, but not metal.

Can I keep the ceiling footprint within 4x8 ft?

Yes. Please see the following pictures:





How does the lift work? Is there an electric winch or hand crank?

Adjustable means you can just adjust the height before you put stuff on it. You do not raise or lower this product with a winch or hand crank.

What tools are needed to install?

Suggestions: Cordless electric drill, various drill bits, ratchet set, wrenches, tape measure(25’), pencil, step ladder,(8‘).

How should I install this to my ceiling?

1. Please tell us the spacing of your ceiling joists; 2. Please provide photos or drawings of the ceiling structure so that we can provide more detailed solutions. 3. Please read the product manuals carefully to see if it helps solve the problem. If not, please contact our CN team.

Can I modify the products?

We don’t suggest any modifications of the product.Any changes will nullify warranty coverage.

How to install the rack on slanted ceiling?

Fleximounts ceiling rack can be installed on a slanted ceiling by adjusting the length of the vertical angle post assemblies. The ceiling rack must be installed with a horizontally level storage platform, and vertically level vertical angle posts.

Can the rack be installed against the wall?

Fleximounts ceiling rack can be installed against the wall on one end by attaching vertical posts to the wall studs. The wall studs must be 48″ apart. Additional hardware required is not included.

Overhead garage storage racks compatible joist spacing

4X8/ 4X6: This overhead storage rack fits all ceiling joist spacing ≤ 24″, if joist spacing > 24″, only fits the ceiling spacing of 48″.
3X8/ 3X6: This overhead storage rack fits all ceiling joist spacing ≤ 24″, if joist spacing > 24″, only fits the ceiling spacing of 36″.